Your first day at Basecamp.

Park in our lot

We are at 643 Denver St, half a mile north of downtown, next door to Bonsai Brewing. The lot is ours — no meters, no two-hour limit, no permit needed.

Bike parking is under the covered patio on the south side.

Come in the main entrance

The main door is on the south side under the red columns. During staffed hours the exterior door is open and you can walk straight in.

In rain or snow, the west and south entrances have mats — please use those and wipe your feet, especially if you have a dog with you.

Arriving outside 7:00 am – 7:00 pm, or any time at a weekend? The doors are locked and you get in with a digital key on your phone. Set it up before your first early start — issuing the key is a manual step on our end. How the digital key works →

Find your office

Your office is numbered — Private Office 6, say, or Executive Office 1 — and it is on your welcome email and in the portal. Find it on the plan below to see where in the building it is and which floor.

Offices 1 through 7 are on Level 01. Offices 8 through 12 and both executive offices are upstairs, reached by the stairs or the elevator.

Your office is 24/7, but that depends on a digital key being active on your phone. Sort it in your first week rather than at 6:00 am on the day you need it. How the digital key works →

Get on the wifi

The network is “Basecamp”. The password is in your welcome email — we deliberately do not publish it on a public page.

Private offices also have wired ethernet. There is over a mile of CAT-6 in the walls, and a wired connection is noticeably steadier for long video calls or big uploads.

Sign in to the member portal

Your welcome email has your sign-in link. The portal is where you book the conference room, see invoices and receipts, update your payment method, and request changes to your membership. Phone booths need no booking — take whichever is free.

Take two minutes to fill out your profile while you are there — it is how other members know who you are.

Join the Slack

Nearly everything operational happens in Slack. Wifi changes, building notices, and the occasional get-together go in #members; events, services and general chat go in #general.

It is also the fastest way to reach us, and the place to flag anything that needs fixing.

Booking a room

Six phone booths — four on Level 01, two upstairs — are free to all members and do not require a booking. Keep it to about thirty minutes so they stay available, and use them for calls rather than as a quiet desk.

The Executive Conference Room upstairs seats ten and the Level 01 meeting room seats four. Both are booked in the member portal, and the iPad by each door shows the day’s reservations — green means free, red means reserved.

Coffee, the kitchen, and the rest

Pour-over coffee and tea are free. The espresso machine is one-touch — put your mug under the spout before you choose. Brewing notes for the Chemex are on the counter.

Rinse your dishes and load the dishwasher; nothing stays in the sink unless the sign says Clean. Fridge and pantry space is included with every membership — label your food, and do not eat anyone else’s.

Printing, scanning and copying are onsite at member rates. Ask in Slack if you need help getting set up.

The etiquette that actually matters

Keep your phone voice at a normal level and take longer calls to a booth — it is the single thing that makes an open floor workable.

Headphones for anything with audio. Go easy on strong scents; several members are sensitive to them. Leave the space a little better than you found it.